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COVID-19 Sanitary Protocols

As the COVID-19 epidemic continues we continue to offer both shared and private transfer services. During this period we would like to assure you that the wellbeing of our passengers, drivers and employees is Mountain Drop-offs’ number one priority.

In line with French government and transport authority advice, we follow a clear set of guidelines and procedures around preventing the spread of COVID-19 to ensure the safety of both our clients and staff.

This policy is continually reviewed and updated in light of additional measures and guidance announced.

WHAT WE ARE DOING

Mountain Drop-offs are implementing the following in order to ensure the health and safety of our clients and employees;

· Taking payment in advance to limit contact.

· All office staff and drivers practise social distancing and have been provided with appropriate protective and sanitising equipment.

· Limited passenger numbers to ensure appropriate social distancing is respected.

Chamonix transfer hybrid transfer vehicle in front of mountains

VEHICLE SANITATION

We have a reputation for having clean vehicles, but we are now going the extra mile. Each vehicle is disinfected after each journey and deep cleaned at the end of every shift in accordance with government and transport authority guidelines. All our vehicles and drivers will abide to the following protocols as a minimum to ensure health and hygiene measures are in place for everyone’s safety:

· All drivers are required to wear a face mask for the duration of their shift.

· Each driver has his own vehicle to prevent spread of COVID-19 and to ensure sanitary measures are maintained.

Airport transfers bus in the winter snow

· All drivers are required to have alcohol hand sanitiser with them and are required to use it frequently where hand washing with soap and water is unavailable.

· All vehicles have a partition screen fitted to minimise contact between driver and passengers which is disinfected before every transfer.

· Our drivers will open all doors externally to limit contact.

· The vehicles will be aired regularly between transfers and may need to be aired during a transfer.

All surfaces that come into direct contact with either driver or clients are disinfected before every transfer. With particular attention to; door and grab handles, seat belts and buckles, seats including arm and head rests, windows, partition screens, air controls/buttons, drivers cab, controls and luggage area.

WHAT WE ASK OF OUR PASSENGERS

To ensure everyone’s safety and wellbeing we ask that all our clients observe the following sanitary measures:

· Please do not travel if you or any member of your household is displaying or have displayed any symptoms of the virus within the last 7 days.

· Please respect social distancing at all times between your driver and other passengers. Unfortunately, our driver will not be able to shake hands.

· Face masks are mandatory and must be worn at all times. Clients are required to supply their own face mask.

· Please wash your hands regularly. On entering the vehicle please use the hand sanitiser provided.

· Clients are required to load and unload their own luggage in the rear of the vehicle to minimise contamination.

· Clients are not permitted to eat in the vehicle, but you may carry your own personal soft drink/ water.

Please note our drivers reserve the right to refuse to undertake a journey if a customer without exemption refuses to wear a face mask or displays COVID-19 symptoms.

COVID-19 testing is now being offered at ​​Terminal 2 of Genève Aéroport.

  • the antigen test: result on site in 15 minutes
  • the nasopharyngeal or salivary PCR test: normal response within 12 to 24 hours (emergency tests available with 6 hour response time)

The tests are carried out by qualified personnel and making an appointment is mandatory.

In the event of a negative test, passengers are issued a travel certificate upon receipt of the result.

For added convenience Mountain Drop-offs can drop you directly to the testing centre at Terminal 2 of Geneva Airport if testing is required.

For more information regarding the testing at geneva Airport or to make a reservation please click here.

 

Thank you for putting your trust in the Mountain Drop-offs team, we hope to see you soon!